Volunteers
The Heart Behind the Scene
Volunteer Spotlight: Claudia Hale
In every successful bridge tournament, there are a few individuals whose quiet dedication makes everything possible. In Unit-169, one of those remarkable people is Claudia Hale. If you are attending the Central Carolina Regional, you likely received one of the beautifully hand-crafted Welcome Bags during registration. What you may not realize is that Claudia personally designed and created more than 400 of those bags — each one a reflection of her care, creativity, and commitment to our bridge community. This was no small undertaking. It was a labor of love that spanned over 18 months, and yes — along the way, the Welcome Bag project even claimed a sewing machine. Undeterred, Claudia simply replaced it and kept going. But this is just one chapter in a much longer story. Claudia has been a pillar of Unit 169 for more than 20 years, serving on the Unit Board in a wide variety of roles. Notably, she served as First Vice President in charge of tournaments, where her steady leadership and attention to detail helped ensure that events ran smoothly and successfully. Her experience and judgment have been invaluable in shaping the quality of our tournaments. She was also instrumental in helping chair the first Non-Life Master Regional in the Triad, working alongside Cindy Wright to create an event that set new standards and drew players from across the district. Claudia’s contributions continue to grow. She has recently launched a successful open bridge club at a local retirement community, introducing new players to the game while creating a welcoming and vibrant playing environment. This effort reflects her deep commitment to growing bridge and nurturing the next generation of players. Her service also extends beyond the Unit 169. Claudia was recognized by District-7 and chosen to be a Lifetime Goodwill Ambassador, a well-deserved honor that reflects her character, generosity, and unwavering dedication to the game and its community. What truly sets Claudia apart, however, is not just what she does — but how she does it. She is often the first to raise her hand when help is needed, and just as often, the last person to seek recognition She works quietly, efficiently, and with genuine generosity, always focused on the success of the event and the enjoyment of others. Claudia Hale embodies the very best of our bridge community. Her time, her talent, and her unwavering support have enriched Unit 169 in countless ways. Simply put, we are incredibly fortunate to have her — and we owe her a great deal. Thank you, Claudia, for everything you do.
The Father of the Boot Camp
Volunteer Spotlight: Rich Peffer
Every great idea needs someone willing to raise their hand and make it real. For our Central Carolina Regional, that person is Rich Peffer. Over 18 months ago, our tournament team recognized a gap: many Non-Life Masters were curious about regional tournaments — but also unsure, intimidated, or simply didn’t know where to start. How do you choose events? What should you expect? And most importantly, how do you overcome that hesitation and just jump in? So, we discussed creating a program to address this... and Rich didn’t hesitate. He stepped forward and said, ‘I’ll take it on.’ And just like that, the Boot Camp was born. Rich has poured countless hours into researching, designing, and building a program specifically for newer players. Drawing on his background as a scientist, he approached the challenge with precision — analyzing which events offer the best opportunities, how gold points are awarded, and how players can maximize both their success and enjoyment at a regional. The result? A thoughtful, comprehensive Boot Camp program complete with: • Detailed handouts and presentations • Practical guidance on navigating tournament play • Strategies for earning gold points • Clear advice on selecting the right events But Rich didn’t stop there. Understanding that one session before the tournament wouldn’t be enough, he created a daily support system— meeting with newer players each morning for strategy sessions and pep talks, and again after the afternoon session to unwind, share stories, celebrate successes, and maybe... enjoy a well-earned glass of wine. That level of commitment goes far beyond teaching — it builds confidence, community, and lasting enthusiasm for the game. As if that weren’t enough, Rich is also a tireless contributor to our local bridge scene—regularly directing two games and stepping in whenever needed to support other directors. The Boot Camp isn’t just a program — it will be a legacy. One that can be replicated at future tournaments and will continue to welcome and inspire new players for years to come. Rich, thank you for your vision, your dedication, and your generosity of time and spirit. You’ve made a lasting impact on this tournament and on the future of bridge in our community.
Boot Camp Counsellors
Cindy Wright, Barbara Pomer, Louisa Witten, Andy Symmes
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The First Faces of the Tournament
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Volunteer Spotlight: Robert Powell and Chris Shepard
Before the first hand is played, before the first bid is made, every tournament begins at one place: Registration. And this year, we are in exceptionally good hands with Robert Powell and Chris Shepard. Robert and Chris are no strangers to welcoming players. They have worked tirelessly at registration desks for sectionals across our Unit, bringing experience, efficiency, and a calm, professional presence to what can often be a busy and hectic environment. And who could forget those challenging post-COVID tournaments? Vaccination cards, masks, long lines—it was a logistical puzzle. Yet Robert and Chris handled it all with grace and efficiency, keeping things moving while making players feel comfortable and welcome. That’s what they do best. Robert Powell, our long-standing Unit 169 President, is the definition of dependable leadership. Resourceful, practical, and always willing to step in where needed, Robert brings a no-nonsense approach that gets things done. When Robert is involved, you know the job will be handled — and handled well. Chris Shepard has been a dedicated member of the Unit Board for over a decade, serving in a variety of leadership roles. She’s also a bridge director, often stepping in when coverage is needed — even going so far as to take the director’s course simply to help out in Winston-Salem. That tells you everything you need to know about Chris: she sees a need, and she fills it. Together, Robert and Chris will be managing registration throughout the tournament— greeting players, checking them in, and distributing gift bags, stickers, water, and other treats. This process not only sets the tone for the event, but also helps us better connect with our players for future tournaments. We ask for your patience during the registration process, and we hope you’ll enjoy the unique Welcome Bags being distributed. Like this tournament—and like the volunteers who make it possible — these bags are a little different, a little special, and thoughtfully put together. Robert and Chris are the first impression of our tournament, and thanks to them, it will be a great one. Thank you both for your leadership, your dedication, and your continued service to Unit 169.
The "Ask Me" Team
Volunteer Spotlight: Fran Tewkesbury, Don Bosken and Daryl Adams
Every tournament needs a few people who can answer questions, solve problems, and point you in the right direction. At the Central Carolina Regional, those heroes are easy to spot—they’re the ones wearing the “Ask Me” signs. Yes, the signs may look a little goofy—but don’t let that fool you. Behind those signs are three leaders in our bridge community: Fran Tewkesbury, Daryl Adams, and Don Bosken. These three are not casual volunteers. They are seasoned tournament players who know their way around just about any bridge event. In fact, it’s fair to say that if there’s a tournament within a 1,000-mile radius, Fran Tewkesbury has probably been there—and knows exactly where everything is! Fran, Daryl, and Don have graciously agreed to give up part of their morning and lunch breaks to help make your tournament experience smoother and more enjoyable. Whether you need directions to a playing area, help finding an event, or just have a general question, they are there for you—ready, willing, and knowledgeable. And here’s the fun part—don’t be afraid to test them. Try to stump them with a tough or unexpected question. Chances are, they’ll have the answer (and maybe a good story to go with it). Their willingness to step up, wear the signs, and serve the bridge community with a smile says everything about the kind of people they are. They make our tournament more welcoming, more organized, and a lot more fun. So, when you see an “Ask Me” sign walking by — take advantage of it. Thank you, Fran, Daryl, and Don, for being such visible and valuable ambassadors for our tournament and our bridge community.
The Partnership Team
Volunteer Spotlight: Cindy Wright and Susan Wesley
Every successful tournament depends on the people working behind the scenes—and when it comes to helping players find the right partner, we are in exceptionally good hands with Cindy Wright and Susan Wesley. Cindy and Susan will be running the Partnership Desk every day during the tournament, taking on the important job of making sure every player who wants to play in a game has a partner. This is no small task. It takes organization, patience, and a deep understanding of the bridge community to make the right connections—and these two bring all of that and more. Cindy Wright is a cornerstone of bridge in the Triad. She runs three thriving games each week in Winston-Salem and has served on the Unit-169 board for many years. Cindy also directed and managed the Winston-Salem sectional tournament for over a decade — personally preparing a free hot lunch for over 200 players. Her dedication, energy, and generosity are unmatched, and her experience makes her perfectly suited to lead this effort. Susan Wesley is equally invaluable. A Sapphire Life Master and a fierce competitor, Susan has worked the partnership desk at other tournaments and has an incredible ability to connect players. She seems to know just about everyone in the unit—and if she doesn’t, she’ll find someone who does. Susan has plenty of tricks up her sleeve to help you find not just a partner, but the right partner. Together, Cindy and Susan bring years of experience, a vast network of connections, and a commitment to making sure everyone who wants to play has the opportunity to do so. Running the partnership desk is hard work. It requires constant communication, coordination, and follow-up — often involving calls and emails before the tournament even begins. We are incredibly grateful for the time, energy, and organization they bring to this role. Thank you, Cindy and Susan, for throwing yourselves into this important job and helping make our tournament welcoming and successful for everyone.
Our "Yes, Chef" Extraordinaire
Volunteer Spotlight: Brenda Garzia
Every bridge community has that one person who can bring people together—not just at the table, but around it. Within Unit-169, that person is Brenda Garzia. Brenda is a long-standing member of our Unit Board, but many of us know her by another well-earned title: “Yes, Chef.” For years, Brenda has been the driving force behind the incredible food that has become a hallmark of our sectional tournaments and local club games. And make no mistake — this woman knows food. She has devoted hundreds of hours preparing delicious, memorable dishes that have elevated our events and kept players coming back for more. From planning menus to coordinating contributions, Brenda has a gift for organizing food service on a large scale. She inspires others to pitch in, creating a true sense of community through shared meals and hospitality. When it came time for the Central Carolina Regional, we naturally turned to Brenda to coordinate the food. While hotel restrictions meant she couldn’t showcase her culinary talents in the kitchen this time, she pivoted seamlessly. Brenda worked closely with the hotel staff, sampling sandwiches, reviewing options, and ensuring that the lunch experience would meet her high standards. Thanks to her efforts, we were able to offer a well-organized, efficient food service capable of handling over 600 players, complete with multiple kiosks to keep lines moving — and yes, even a little wine to make the experience that much more enjoyable. Brenda’s talents don’t stop in the kitchen. She brings that same intensity and focus to the bridge table. Always a fierce competitor, Brenda is not someone you take lightly — when you sit down across from her, you’d better be ready. As they say, she takes no prisoners. Brenda Garzia is a cornerstone of our bridge community — an organizer, a leader, a chef, and a competitor. We are incredibly fortunate to have her energy, creativity, and dedication. Thank you, Brenda, for everything you do.
Someone Seeking Your Lunch Money
Volunteer Spotlight: Chip Dickerson
For this tournament, Chip wants your lunch money. And for once... that’s exactly what you should give him. Chip Dickerson is our go-to guy for lunch vouchers, helping keep things running smoothly during the busy midday rush. You’ll find Chip at the registration desk every morning from 9:00 to 9:45am, ready to sell lunch vouchers so you can skip the lines and get right to enjoying your meal. Simple, efficient, and one less thing to worry about between sessions. Here’s how it works: • Vouchers are $15 (cash only) • The hotel is cashless, so all other purchases require a credit or debit card • Buy your voucher from Chip, then head straight to the food kiosk, and grab your sandwich without the wait Chip is a familiar face in the Greensboro bridge community and a frequent tournament player. He’s the kind of partner everyone hopes to draw — a strong player and a lot of fun at the table. Whether he’s helping you find the right bid or just keeping things light with a good sense of humor, Chip makes every game better. So don’t be nervous about handing over your lunch money—you’re in very good hands. Thanks, Chip, for keeping us fed and on schedule!
The Faces of the Prize Desk
Volunteer Spotlight: Kathie Dwyer and Joanne Hawks
At every tournament, there is a place where good fortune seems to gather — the Prize Desk. And at the Central Carolina Regional, that energy comes courtesy of two outstanding volunteers: Kathie Dwyer and Joanne Hawks. Let’s be honest, you’ll probably only spend time with these two if you’re winning at bridge. They run the Prize Desk every day of the tournament... handing out District-7 free plays to event overall winners and those coveted $2 bills for section tops. That’s a lot of moola — and a lot of smiles. Their prize table is where achievement gets recognized and celebrated. Kathie Dwyer is truly one of the pillars of Unit 169. With more than 50 years in the game, Kathie has done just about everything there is to do in bridge — and done it well. She ran two successful games in Greensboro for many years (right up until COVID), all the while building a strong and loyal following. But Kathie’s greatest impact may be her role as a mentor. She has guided countless players in our Unit, often taking them to tournaments, anchoring teams, and helping newer players gain confidence — and yes, earn those elusive gold points on their path to becoming a Life Master. She has always done this with one goal in mind: helping others enjoy the game as much as she does. Kathie has also chaired numerous sectionals, and her entire family has been part of the effort—caddying, cooking, and cleaning up after countless events. In fact, her son Steve Rose is one of our caddies at this very tournament. Bridge, for Kathie, has always been a true family affair. She is a giver in every sense of the word—generous with her time, her knowledge, and her encouragement. We are incredibly grateful for her willingness to take on the important role of running the Prize Desk. Joanne Hawks represents the exciting future of Unit 169. A “soon-to-be Life Master,” Joanne is an enthusiastic and dedicated player who has fully embraced the game. She plays often, studies diligently, and is eager to learn everything she can about bridge. Under Kathie’s guidance, Joanne has stepped into the volunteer ranks with energy and enthusiasm. She represents the next generation of leadership in our Unit — committed, capable, and ready to contribute. Her willingness to jump in and help at the Prize Desk is just one example of her growing involvement. Together, Kathie and Joanne make a terrific team—experience paired with fresh energy, tradition blended with the future. Thank you, Kathie and Joanne, for your time, your dedication, and for making the Prize Desk such a welcoming and rewarding place to visit.
The Set-up and Tear-Down Team
Volunteer Spotlight: Steve Rose, Jim Parker, Eric Lee, Bob Powell, Kevin Haggerty, and Andy Symmes.
Every great bridge tournament depends on more than just skilled players and well-run games — it depends on a dedicated group of volunteers willing to do the hard, often invisible work that makes everything possible. Our Set-Up and Tear-Down Committee embodies that spirit. Let’s be honest—this is a thankless job. But it is absolutely essential. Before the first card is dealt, this team is already hard at work. They gave up their Sunday afternoon to transform an empty space into a fully functioning tournament site. That means unloading a trailer packed with tables, chairs, bidding boxes, and all the equipment needed to run a regional event. The District provides the tables, but getting them from the trailer to the playing floor? That’s all on this crew. They set up hundreds of tables and chairs, organize materials for the directors, and make sure everything is exactly where it needs to be so the tournament runs smoothly from the very first session. And when it’s all over? While many of us are relaxing, celebrating, or heading out for a well-earned cocktail on Saturday afternoon, this same group is back at it — breaking everything down, packing it all up, and loading that trailer again. It’s heavy, physical work at the end of a long week, and they do it without complaint. This kind of commitment deserves more than a passing thank you—it deserves recognition and appreciation. With deep gratitude, we thank and recognize: Steve Rose, Jim Parker, Eric Lee, Robert Powell, Kevin Haggerty, and Andy Symmes. These gentlemen are the backbone of our operation. They work behind the scenes, ask for nothing, and make everything possible. Quite simply, we could not run this tournament without them.